LEGAL NOTICE :

The website www.edenjoytea.com was published by EDENJOY, a simplified joint-stock company with a capital of € 20,000, registered with the Paris Trade and Companies Register under number 823 052 501 and whose registered office is located at 207 rue de Bercy, 75012 Paris.
VAT number: FR 11823052501
Phone number: 06 79 69 91 14
Managers of the publication: Mickael MORELLI and Thomas AULNER
Contact: contact@edenjoytea.com

accommodation

The site is hosted by the company OVH SAS with a capital of € 10 069 020, registered in the RCS Lille Métropole 424 761 419 00045, APE code 2620Z, VAT number: FR 22 424 761 419.

Registered office: 2 rue Kellermann – 59100 Roubaix – France.

Director of the publication: Octave KLABA

Preamble

EDENJOY is a supplier of tea products for consumers, marketed through its website (www.edenjoytea.com). The list and the description of the properties proposed by the Company can be consulted on the site mentioned above.

GENERAL TERMS AND CONDITIONS OF SALE AND USE OF EDENJOY TEA:

Article 1 – General provisions

These general conditions of sale determine the rights and obligations of the parties in connection with the online sale of products offered by the Company.

The general conditions of sale apply exclusively to the current and future commercial relations existing between the company EDENJOY, Société par Actions Simplifiée, registered with the RCS of Paris under the number 822 052 501 RCS Paris and whose head office is located 207 rue from Bercy to Paris, (“us”) and the author of the order (“you”).

We reserve the right to modify these at any time by publishing a new version on our website. The applicable GTC then are those in force on the date of payment (or the first payment in case of multiple payments) of the order. We make sure that the acceptance of the Terms and Conditions is clear and unreserved by setting up a check box and a validation click. You acknowledge that you have received the necessary advice and information to ensure that the offer meets your needs. You declare to be able to contract legally under French law or validly represent the natural or legal person for whom you agree.

Article 2 – Order

We are committed to accept any order placed under the terms of these general conditions of sale.

You will follow a series of steps specific to each product to be able to carry out your order. However the following steps are systematic: – Information on the essential characteristics of the product; – choice of product; – acceptance of these GTCS; – verification of the elements of the order; – follow instructions for the payment and payment of products; – delivery of products.

An order is considered valid and final once a confirmation email has been sent to you. If, despite our surveillance, the desired products are temporarily unavailable (out of stock, etc.) after the order has been placed, you will immediately be notified by e-mail to cancel or modify the order. In the event that products (teas, infusions and accessories …) remain permanently unavailable, we will automatically refund the order and we will notify you by e-mail. In addition, we reserve the right to refuse the order, for example for any abnormal request, made in bad faith or for any improper motive. Similarly, in the context of a dispute over a previous payment not realized, we reserve the right to cancel the order in progress.

For delivered products, delivery will be made to the address you have indicated. For the purpose of fulfilling the Order, you agree to provide truthful identification.

Article 3 – Price

For France and the European Union, the prices of the products (teas, infusions and accessories …) would be indicated, on our site (www.edenjoytea.com), in euros all taxes included according to the rates in agreement with the taxation of the countries and do not include shipping costs.

Regarding orders to countries outside the European Union, prices will be discounted by the amount of VAT depending on their place of delivery. Note that customs duties and taxes related to the delivery of a product are your responsibility.

The telecommunication costs necessary to access the site are also your responsibility.

Our company reserves the right to change product prices at any time for the future.

 

Article 4 – Terms of payment

All payment is obligatory due to the passage of the order. No deposit is possible. The payment of the order is secured by an SSL (Secure Socket Layer) and must be done by credit card (Visa, Mastercard, American Express). We have selected the Stripe online payment solution to frame and secure all your payments.

We remind you that the products remain the property of the property until payment of the price.

Article 5 – Deliveries

We deliver all our products in France and in all countries of the European Union. For deliveries outside the European Union, please contact our service at commande@edenjoytea.com so that we can study the request. The ordered products are delivered to the address indicated during the passage of the order. We offer 3 types of delivery:

  • A standard Colissimo delivery with delivery without signature (48-72h on average for metropolitan France)
  • A standard Colissimo delivery with delivery against signature (48-72h on average for metropolitan France)
    These delays do not take into account the time of preparation of the order.

In case of absence from you during delivery, the parcel will be kept for 10 days in the post office on which you depend.

Note that these deadlines are estimated and we can not be held responsible for the consequences due to a delay in delivery is not our fault.

In the case of a delivery delay of more than 7 days, if the ordered product has still not been shipped, you can denounce by registered letter with acknowledgment of receipt your order so that we can proceed to its refund.

For deliveries in metropolitan France, the shipping costs are offered for any order above 45 € TTC.

Note that all orders placed on Saturday or Sunday will be processed the following Monday.

Article 6 – Conditions of withdrawal

In accordance with Article L. 221-18 of the Consumer Code, you have a period of fourteen days from receipt of your order to exercise your right of withdrawal and to return unwanted products in their original packaging, for exchange or refund.

Please send your request to the following address: commande@edenjoytea.com and send us your products to: 207 rue de Bercy, 75012 PARIS.

Before proceeding with the refund, we will verify the conformity of the returned product (s) (not damaged and unopened).

Once your return validated, the refund will be made via the means of payment used at the time of your purchase at the latest within 14 days and you will be notified by email.

Article 7 – Guarantees and liability

In the event that a product (tea, infusion or accessory …) remains delivered has a vice-hidden, we promise, at your option, to exchange or refund the product considered defective or not corresponding to your order. The product concerned must be returned to us new, complete in its original state accompanied by the original purchase invoice. It is your responsibility to provide us with any element or justification as to the reality of the defect. The products offered on our site comply with the French legislation in force. Our company can not be held responsible for the breach of the contract concluded in case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communication as indicated in Article 8 of the these terms and conditions. In addition, photographs, texts and illustrations representing the products are not contractual, our responsibility can not be committed in the context of a stock-out or error in the provision of one of our products. We invite you to consult our FAQ or to contact us at contact@edenjoytea.com for any further information.

 

Article 8 – Force majeure

In the event  of force majeure, the party concerned by such circumstances will notify the other within 7 working days of the date on which it becomes aware of it. The two parties will then contact each other, within 30 days to examine the impact of the event and agree on the conditions under which the execution of the order will be continued. If the fortuitous event or the case of force majeure has a duration greater than 60 days, the order of products may be terminated by the injured party. Will be regarded as a fortuitous event or force majeure any fact or circumstance irresistible, external to the parties, unpredictable, inevitable, independent of the will of the parties and which can not be prevented by the latter, despite all efforts reasonably possible.
In addition, are regarded as fortuitous cases or force majeure besides those usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport, delivery or supplies, earthquakes, fires, storms, floods, lightning, stopping telecommunication networks.

Article 9 – Intellectual property

All visuals, trademarks, photos, texts, comments, works, illustrations, image drawings reproduced on the Site, or more generally, any information object of intellectual property rights are the subject of copyright and intellectual property rights for the whole world. Any total or partial reproduction of the Site is strictly prohibited.

You agree not to use the products in a way that infringes the rights of our company.

Article 10 – Applicable law and disputes

These Terms are written in French. All disputes relating to the commercial relationship between you and us are subject to the exclusive jurisdiction of the French courts.

You can at any time ask us to be put in touch with a mediator of adapted consumption, by sending us an e-mail to contact@edenjoytea.com.

Article 11 – Protection of personal data

By adhering to these general conditions of sale, you agree that we collect and use this data for the realization of this contract. Similarly, by entering your email address on our site, you agree to receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. Simply click on the link at the end of our emails or contact the controller (the Company) by letter RAR.

In accordance with the law n ° 78-17 of January 6th, 1978, supplemented by the law n ° 2018-493 of June 20th 2018 (European regulation n ° 2016/679 / EU says RGPD), relative to the data processing and the freedoms, you are informed that you have a right of access to your personal data held by the Company and a right to modify and correct them. You can also, for legitimate reasons, oppose the processing of data concerning you. You may, subject to the production of a valid proof of identity, exercise your rights by contacting: contact@edenjoytea.com.

Access to your personal data is strictly limited to our publication directors and, where applicable, to our subcontractors. These are subject to an obligation of confidentiality and may only use your data in accordance with our contractual provisions and applicable law.

Except as provided above, we will not sell, rent, assign, or give access to third parties to your data without your prior consent, unless we are compelled to do so for law, fight against fraud or abuse, exercise of the rights of the defense, etc.).

Your data is retained for a period not to exceed one year, unless you exercise any of the rights granted to you by law, or a longer retention period is permitted or imposed under a provision legal or regulatory.

In case of difficulties regarding the processing of your personal data, the law also authorizes you to seize the national data protection authority – the National Commission for Data Protection and Liberties (CNIL) on their website: https: //www.cnil. fr.

Article 12 – Cookies

Cookies are small text files that are stored on your computer, tablet or cell phone when you visit a website.

The information collected is useful for facilitating navigation, personalizing services and content, offering functionalities, optimizing site performance and being able to share on social networks.

However, you can configure your browser to manage cookies. (Some services require the use of cookies). To be able to modify them, please go to the help menu of your browser. Below, you will find the supports of different browsers to manage cookies:

Firefox ™: https://support.mozilla.org/en/kb/activate-deactivate-cookies
Chrome ™: https://support.google.com/chrome/answer/95647?hl=en
InternetExplorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: http://support.apple.com/kb/ht1677?viewlocale=en_US